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Sync Auto is property of the company Magnetis Auto (with offices located at 440 Rue du Parc Suite 201, Saint-Eustache, Quebec, Canada, J7R 7G6).


We recognize the importance of your personal information and would like to assure you of its security. The purpose of this Privacy Policy is to explain how we manage the information collected through the platform, as well as the measures our company is currently taking to ensure security and confidentiality.

To offer you a personalized experience when you use the Sync Auto platform and to provide you with the Sync Auto products and services, we collect certain information pertaining to you and your clients. We understand that your privacy is important and we are determined to exercise transparency regarding the information we collect, the way in which we use it and the reasons for which we use it.

By using the Sync Auto platform, you consent to the collection, use, storage and disclosure of your information, as described in this Privacy Policy. In the event that you refuse to accept these conditions, you will be unable to use the Sync Auto platform.

If you have any suggestions, questions or concerns regarding this Privacy Policy or if you would like clarification regarding the use of your personal information, please feel free to contact us via email at Because your privacy is of great importance to us, we will take your comments into consideration and will follow up with you as quickly as possible.

Definition of personal information

For purposes of this Privacy Policy, the term “personal information” shall encompass any information that allows identifying a specific individual or that allows your identity or that of your clients to be deduced (for example, names, addresses, telephone numbers, credit card information, etc.). Any information that does not allow precisely identifying an individual (for example, a company name, business address, business telephone number, etc.) shall not be considered personal information.

Why does Sync Auto gather personal information?

What types of information does the Sync Auto platform gather?

Most of the information the Sync Auto platform gathers is not classified as personal information. However, for purposes of security and accessibility, our platform records the user’s name, email address and company, and may collect certain other information, as well. The type of information we need may vary, depending on the services that Magnetis Auto is requested to provide for you. How does Sync Auto collect personal information?

The personal information gathered by Sync Auto is mostly collected during our interactions at the time you open your account. We may also collect information through third parties, cookies and other means, always with your consent or as permitted by law.

Mandatory consent

Consent to collect, use or disclose personal information may be obtained verbally or in writing and may be express or implied. This is necessary in order for Magnetis Auto to grant you access to the Sync Auto platform.

By using the Sync Auto platform, you are implicitly authorizing us to use your personal information, as well as that of your clients, if necessary, in accordance with this Privacy Policy.

When we use your personal information for purposes of billing or support or to present you with our new products or features, we are doing so on the basis of tacit consent, as implied by our business relationship. We will use the personal information of your clients solely to provide the Sync Auto products and services and to optimize their functionality.

Your personal information may be used and disclosed to fulfill certain legal requirements. Whenever possible, unless we are prevented from doing so by law, we will take reasonable measures to inform you in the event that we are required to disclose certain personal information as a result of a court ruling.


In the event that Magnetis Auto needs to disclose your personal information to a third party in order to provide services or if we need to contract a third party to provide us with administrative or technical services, such third parties shall be automatically bound by this Privacy Policy.

Magnetis Auto observes the principles of self-regulation for online behavioral advertising that have been established by the Digital Advertising Alliance of Canada (DAAC). You can learn more about this program by visiting the DAAC website at

Updates to personal information

Sync Auto offers the possibility of modifying certain personal information through the platform. However, our personnel are also available to make corrections if you believe that any of your personal information is expired, incomplete or outdated. Clients are responsible for keeping their personal information up to date.

Use of cookies and beacons

Sync Auto may use cookies and web beacons. Cookies are files that are recorded on the hard drive of your computer or that of your client, making it possible to personalize the browsing experience. Web beacons or tracking tags are integrated in a webpage, often working in tandem with a cookie, in order to discreetly analyze a user’s browsing behavior. This technology enables us to improve our solution and the user experience and generally does not enable us to personally identify the user in question.

If you decide to disable cookies in your browser, you may have to enter your password more frequently or you may be required to re-enter data that you have previously provided. You can manage how your web browser or mobile device shares your location information with Magnetis Auto, as well as the ways in which your mobile device or browser handles cookies and other similar technologies, by adjusting the privacy and security settings in your device. To learn more about configuring these preferences, please refer to the instructions furnished by your service provider. In general, you can get assistance in personalizing your settings by accessing your browser’s Help tab.

Security of personal information

We take matters of security and privacy very seriously and are committed to making every possible effort to protect your personal information from malicious access and unauthorized disclosure or use. However, we will not be held liable for any unauthorized access to or involuntary disclosure of your personal information.

Sale or succession of the company

In the event that Magnetis Auto decides to sell or assign ownership of Sync Auto or transfer all or part of the operations or services thereof to a third party, we reserve the right, subject to full confidentiality, to disclose some or all of your personal information to a potential buyer during and after the acquisition process. Any potential buyer of the Sync Auto platform shall be automatically bound to abide by the terms and conditions of this Privacy Policy. Magnetis Auto shall require the potential buyer to refrain from disclosing any personal information to which it may have access and to delete such information in its entirety in the event that the sale is cancelled for any reason.

Your right to access your personal information

At any time, you may request access to all of the personal information we have regarding you or your clients. Magnetis Auto agrees to provide you with this information whenever the law permits us to do so.

Updates and interpretation of this Privacy Policy

Magnetis Auto reserves the right to modify or update this Privacy Policy. Any such modifications shall become effective upon the date they are published or communicated. Your continued use of the Sync Auto services subsequent to the publication of an update shall constitute your tacit acceptance of the revised terms.

This Privacy Policy does not create or grant any individual rights or impose any obligation on us, except for the rights and obligations imposed by current Canadian legislation in the area of personal data protection. Any disputes regarding this Privacy Policy or our collection, use or disclosure of any personal information shall be governed by the laws of the province of Quebec (as well as applicable Canadian law) and shall be submitted to the courts of Quebec.

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